Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Business Genre: Fast Food
Business Website Address:jimmyjohns.com
Business Phone Number: (608) 325-7827
116 8th Street
Monroe, WI 53566
Services Provided: Carry Out, Dine-In, Delivery
Reviews of Jimmy John’s Gourmet Sandwiches:
Based on 134 reviews
13:35 24 Oct 22
Confusing service as they never said to pickup at the other end of the counter. One sandwich was missing avocado.
18:09 27 Jul 22
Sandwich is great but gosh darn do they take forever! May already be over staffed but they could probably use even more... workers! Also there’s some guy that answers the phone sometimes that is very rude. Lacks the brain power to take someone’s order as well.read more
01:53 17 Jul 22
Hours say they are open until 9pm. I showed up at 8:30 and they said they weren't making any more subs.
00:08 19 Mar 22
I just wanted to make sure the location gets credit where credit is due. I selected an order for delivery in the app... and added my items. I had to keep editing the items because everytime I changed one thing, it took away what I did before and after all was said and done somehow I ended up with a pickup. No biggy, I picked up. Then when I got home my sandwich was missing its lettuce and cheese. I called and explained and they offered to make my sandwich and deliver it. I was semi frantic on the phone as I'm an emotional 9 months pregnant... I wish I would have gotten her name but the gal on the phone was super understanding about my issues with the app and just was wonderful! THANK YOU for the remedy and putting the cheese on this pregnant lady's sandwich even though I technically wound up not paying for it with the edits on the app. Again thank you, to the gal on the phone, the manager, and the gal who drove my sandwich. I appreciate you!read more
19:43 20 Aug 21
Very reasonably priced and tasty American/Wisconsinite food, with a nice balance between sandwiches, burgers, and... entrees. The atmosphere is pleasant with relatively large windows for sunlight, and the servers are always quick and attentive.read more
00:16 22 Jul 21
Has been much much better lately. Although like everything prices are crazy high.
18:55 28 May 21
Usually a quick turn around for delivery. Lately it's been a snail's pace and not living up to their reputation of... "freaky fast". Once the food does arrive you usually have someone else's drink and or sandwich. Customer service is sloppy as well and nothing has ever come out of the complaints.read more
14:11 28 May 21
I expected better. My pizza was damn near burnt and under sauced. After spending damn near $40 I was thoroughly... unimpressedread more
15:05 12 Apr 21
Subway > Jimmy Johns don't @me. I've never met Jimmy besides the old GMC truck Jimmy.
14:24 02 Jan 21
The driver's are always quick and friendly. A couple mistakes here and there but the employee attitudes definitely make... up for it.read more
00:14 23 May 20
For those of you attempting to not contract the COVID-19 virus by ordering subs for delivery, be aware at the Monroe... location the staff are working shoulder to shoulder without masks or barriers. Customers (also unmasked) are ordering, waiting and eating in the booths inside that tiny narrow area. I was told "it's business as usual." So if you're thinking your delivered subs are made in a place that's making attempts to prevent the spread of the virus, you would be wrong. Remember one of the funny signs inside the store: "Free Smells." I hope they've added one more: "Free Virus" with every order. Needless to say we did not enter the store. I won't be back. A business who disregards safety during a pandemic makes a lasting impression. In February 2020, JImmy Johns as a company (not specific franchise) was identified by the FDA as knowingly using contaminated vegetables. Be safe. Eat safe.read more